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Billing Notice: Why Your Invoice Is Paid in Fish
An annual reminder about our payment methods and the penalties for pretending a treat was a tip.
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Seven Homework Assignments That Cats Have Actually Refused
An honest list of tasks set by our counsellors and the creative ways clients have declined them.
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A Memo From Gerald, Our Mascot, About Boundaries
Our mascot reminds all staff that his personal space ends at the edge of every surface.
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How to Practise Gratitude When Someone Moves Your Food Bowl
A seven step method for accepting change in the kitchen without a formal complaint.
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Case Study: Mr. Pickle and the Closed Door
A client who could not tolerate a closed door found a new way to live, which was to sit outside it.